Welcome to mozelo.in. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mozelo.in the relationship with you in relation to this website.

The term ‘Mozelo.in’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is JAYRAJ ENTERPRISE 422-Kalasagar Shopping Hub, Opp. Saibaba Temple, Nr. Sattadhar Cross Road, Sola Road, Ghatlodia, Ahmedabad- 380061, Gujarat, India. The term ‘you’ refers to the user or viewer of our website.

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1. we are not responsible for any warranty related to the product you must to directly get services from authorized services center. we do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
2. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility tonsure that any products, services or information available through this website meet your specific requirements.
4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website.
6. Unauthorized Use of this website may give rise to a claim for damages and/or be a criminal offense.
7. You may not create a link to this website from another website or document without [Mozelo.in]’s prior written consent.
8. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
9. 30% Restocking Charge Of return Products if the customer doesn’t like Products, do not find the Products quality according to Their Expected.
10. No refunds will be given after the service is completely availed.

Returns Policy

All products listed under a particular category may have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. It will take you 7 Days

General Rules for a Successful Return

1. In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
2. During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund. Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable. The buyer is required to return ship the product on his own basis, the charges will not be born by us.
3. In case of your refund or the replacement, Kindly coordinate with us within the timelines.
4. 7 Days Return Policy is only applicable if the product has any manufacturing defect
5. Open Box Products might be some accessories missing.
6. Only Replacement Will Given In case Open box Products Not Working.
7. Customer have to Send Their Own Open box Product Back within 7 days For Replacement.
8. Please note the product will not be taken back, in case of your disliking and non-satisfaction, Kindly check the specifications before placing your order.

As per return terms & conditions,

• If you want to return product. As per return policy for refund, you will get 70% amount in your Mozelo account wallet
• The product will be checked by QC Team. Once we will get feedback from them, the process will be start for return amount

The Open Box products:

• Open box Product may come in box tampered
• There might be some scratches on body
• There might be some accessories missing like headphone or booklet
• All Products are Tested before sending it to customer
• Product condition will be 75-95%

“If you want to return or replace product/item, please keep the product in its original condition with price tags intact, user manuals, warranty cards, original accessories and in the original manufacturer’s box/packaging. Failure may make the item ineligible for replacement.”

If we find that you have sent us the used or damaged products, then no refund will be credited.

The Refund amount will be add to your Mozelo account wallet.

Mozelo Wallet

1. Cashback can be used to purchase anything from Mozelo website.
2. Wallet Amount will be used only on Mozelo website(mozelo.in).
3. Wallet Amount will not be transferred to the person’s bank account or passed to any other buyer’s wallet.
4. The cashback offer is not applicable on COD(Cash On Delivery)Orders.
5. Wallet can be recharged with minimum amount of 100 Rupees and Max is 5000 Rupees.
6. The validity of the wallet is for 90 days from the date of credit.
7. Cashback will reflect in your wallet with-in 48-72 hours after the return policy is over.
8. Mozelo solely reserves the right to stop or modify the campaign without giving any prior notice.
9. Cashback can be used to purchase anything from Mozelo website.
10. The cashback is non-refundable in case of order cancellation or any claim is reported.
11. Maximum cashback is of 500 Rupees which can be used on your next purchase on mozelo website.
12. The cashback is for one-time usage only.